Shipping and Return Policy
We offer free shipping on all shoe orders within the U.S. Customers are responsible for international shipping and any associated taxes, import fees, or duties.
All orders that are sent out and returned to sender due to insufficient address, not accepted, or any other reason will be subject to $11 return fee. A new order will need to placed in order for us to send your items to you again.
STORE CLOSING - ALL SALES FINAL
For all orders placed on or before February 26, 2022: If you are unsatisfied for any reason, you have 14 days to return your purchase. Items must be unused and in all original packaging. A return label will be provided for U.S. orders and the cost of return shipping ($11 per pair of shoes) will be deducted from the refund amount. Return labels for outside the U.S. must be furnished by the customer. Please contact us at firstname.lastname@example.org to initiate a return or exchange.
For all orders placed on or after February 27, 2022: ALL SALES ARE FINAL. If there is an issue with your order please contact us ASAP so that we can fix it! We will not be accepting any exchanges.
Refunds (for orders placed on or before Feb. 26, 2022):
Once your return is received, we will send you an email to notify you that we have received your returned item and a refund will be issued to your original method of payment.